Comprehensive English support for your stay in Japan

From pre-move concerns to post-move support, Apartment Japan^🄬 provides reliable English assistance every step of the way.

Starting a new life in Japan is exciting, but it can also bring uncertainty due to language barriers and cultural differences, which some people may feel.

• “I can’t find a real estate company I can get help from in English.”
• “Can I rent a place if I’m entering Japan on a tourist visa?”
• “I was told I need a guarantor in order to rent a place in Japan”
• “Is it okay if I don’t have a Japanese bank account or mobile phone?”
• “I want to live with my partner—how does that work?”
•  “The contract is too complicated and hard to understand.”
• “Who should I contact if something like a water leak or lock issue happens during my stay?”

We provide comprehensive English Support at Apartment Japan^🄬
To address these concerns, Apartment Japan^🄬 provides comprehensive English support system.

👉 Whether it’s pre-move uncertainty or post-move issues, you can always reach us in English.

1.Apartment Search & Inquiries (Pre-move Support)

At Apartment Japan^🄬, we list a wide range of properties with conditions that are easy for international residents to use, such as mid- to long-term contracts (1 month or more), no guarantor required, and credit card payment options.

We also provide clear and detailed property information so you can start searching for a room even before arriving in Japan, without needing to know much about the country in advance.

However, we understand that many questions and uncertainties may arise during your search. For any questions or concerns, you can contact our English-speaking call center directly through the “Any Question?” icon.

In addition to confirming property details and contract conditions, you can also feel free to reach out with any questions, whether it’s something you are simply curious about or if you would like more detailed information about a property. You can easily contact us by phone or WhatsApp.

Our Support Services

• Questions about property details, facilities, and furniture/appliances
• Questions regarding contract conditions and required documents
• Support with using APJ system and completing your application
• Real-time support in English (phone and WhatsApp)

👉 You don’t need to wait for email replies. You can get your questions answered right away.
Even if you aren’t familiar with Japanese, you can search for a room without stress.

2. Application & Contract (Online Contract Support)

At Apartment Japan^🄬, we provide a fully online contract system that allows you to complete the entire rental process remotely.

Features

• Get real-time quotes and compare costs while checking all necessary expenses.
• Review contract details in English to avoid any language-related issues.
• Complete the contract process before arriving in Japan and move in as soon as you arrive.
• Pay rent conveniently by credit card.

Additionally, if the property listing displays the “Any Question?” icon, you can contact our call center even during the contract process.

👉 This helps remove the uncertainty of moving forward without full understanding, so you can complete your contract with confidence.
Since the process can be completed smoothly from overseas, you can secure your accommodation before arriving in Japan.

3. Support During Your Stay (Living Support)

Once life in Japan begins, various questions and uncertainties may arise in your daily life.

For customers using the Apartment Japan® contract system, English-speaking support during your stay (Living Support) is automatically included.

Common inquiries

• How to dispose of garbage properly
• How to use home appliances and facilities
• Understanding daily life rules in Japan
• Understanding mail and documents

👉 You’ll always have someone to rely on.
Even for small questions, you can easily reach out in English, so you can feel assured.

Comprehensive Emergency Support System

• 24/7, year-round support
• On-site assistance available in 7 languages
• Support for issues such as water leaks and lock problems

With a reliable system in place for unexpected situations, you can live in Japan with greater reassurance.

Why Choose Apartment Japan^🄬

✔ Complete Rental support fully available in English
✔ Foreign-friendly rental conditions
✔ Online contracts available before arriving in Japan
✔ From apartment search to move-out, our English support helps quickly resolve your questions and concerns.
✔ Coverage from daily life support to emergency situations

Making Your Stay in Japan Simpler

Apartment Japan is more than just a property search site.
It is a total support service designed to help foreign residents live comfortably in Japan.

We also offer a range of services to make life in Japan more convenient and enjoyable, including coworking spaces, fitness gyms, day trips, and online medical consultations.

From finding your accommodation to supporting your daily life after moving in, we provide one-stop support.
Start your new life in Japan by finding your ideal apartment with Apartment Japan^🄬