APJ Support Service | English Call Center for Renting in Japan with Confidence

APJ Support Service provides English call center & WhatsApp support for foreigners renting in Japan—before and after move-in.

English Call Center Support for Renting in Japan

Renting an apartment in Japan can feel overwhelming—especially if you are not confident in Japanese.
To make the process easier and more reassuring, Apartment Japan provides the APJ Support Service, an English-supported call center with interpreter functionality.

This service is designed to help foreign residents throughout their housing search, application process, online contracting, and even after they move in.

1. Why We Created APJ Support Service

Many foreign renters share similar concerns:

• “I want to ask questions, but phone support is only in Japanese.”
• “I don’t fully understand the contract or required documents.”
• “If something happens after I move in, who can I contact?”

APJ Support Service was created to remove these barriers and offer reliable human support you can trust—beyond just an online application and contracting system.

2. What APJ Support Service Offers

✔ Easy Contact from Each Property Page

✔ English-Speaking Support Team

All inquiries via phone or WhatsApp are handled in English.
If needed, our support team confirms details with landlords or agents and follows up with you.

✔ Support Before and After You Move In

APJ Support Service can help with:

• Questions about property details and rental conditions
• How to use the online application and contract system
• Required documents and how to submit them
• General questions during your stay (first-response support)

This means you are not left alone—even after your contract is completed.

3. How This Helps You Rent with Confidence

• Get answers immediately instead of waiting for email replies
• Find your perfect home in Japan with a full understanding of the property and rental terms
• Feel more confident moving forward with your applications
• Avoid misunderstandings caused by language barriers

By combining digital convenience with real human support, APJ Support Service helps you rent in Japan with peace of mind.

※ Additional Lifestyle Support in Japan

APJ Support Services operates in partnership with companies providing Lifestyle Advisor Global services.

This service offers multilingual assistance with procedures such as electricity and gas contracts for long-term foreign residents.

This enables a smoother, stress-free start to life in Japan.

More Than a Rental Platform

Apartment Japan is evolving beyond housing into a total support platform for foreign residents in Japan—bringing together housing, workspaces, healthcare, and essential services for a comfortable and easy life.

If you are planning to live in Japan, APJ Support Service is here to help you every step of the way.