日本語はこちら
Uniting Housing and Healthcare - Peace of Mind in Japan
For many foreigners living in Japan for the first time, healthcare can be a major concern:
‐ “I don’t know where to seek medical advice.”
‐ “I’m worried about explaining my symptoms in Japanese.”
‐ “I’m unsure about the long waiting times at hospitals or how much it will cost.”
To ease these concerns, Apartment Japan offers all customers who sign a rental contract access to a 256-language online medical consultation service.
Find your ideal apartment and enjoy the peace of mind that comes with reliable online healthcare.
By connecting housing and healthcare in one service, Apartment Japan provides a new kind of peace of mind that has never been available before to support your life in Japan.
Japan’s First!
Foreigner-Friendly Housing × Online Medical Consultation
Customers who sign a rental contract through Apartment Japan can access online medical consultations available 24/7, 365 days a year, with professional medical interpreters supporting 256 languages.
No matter where you live in Japan, you can connect with a doctor anytime using your smartphone or PC. Even when you cannot visit a hospital, you can receive prompt medical care without waiting, ensuring smooth
In addition, the service can arrange prescription medication and ambulance support when necessary, providing a reliable safety net in times of need.
Licensed Japanese doctors offer thorough examinations and consultations lasting 15–30 minutes, while certified medical interpreters assist in 256 languages - likely including your native language. This ensures you can have peace of mind when using the service, even if you are concerned about online-only consultations or communicating in Japanese.
Benefit of Foreigner-Friendly Housing
× Online Medical Consultation
Peace of Mind Through
Native-Language Support
Certified medical interpreters, with knowledge of healthcare and cultural differences, provide interpretation in 256 languages during consultations with doctors.
Being able to communicate in your own language helps ease anxiety and gives you greater peace of mind.
Reliable Healthcare Access,
Even Outside the City
Even in rural or suburban areas with limited medical facilities, you can access online consultations with licensed doctors. This allows you to confidently choose housing outside major cities without sacrificing peace of mind.
One-Stop Access to Housing and Healthcare
Secure both housing and medical support before arriving in Japan, so you can start your new life with confidence and peace of mind from the moment you land.
Reliable Support in Emergencies
In case of sudden illness or other emergencies, doctors and interpreters can assist with arranging ambulance service and guiding you to appropriate medical facilities.
Even if you are unfamiliar with Japan, you can act with confidence and receive the care you need.
Online Medical Consultation: Fees and Payment
¥55,000 per session (tax included)
- This fee may be reimbursable through your travel insurance or travel insurance coverage included with your credit card. Please keep your receipt and check with your insurance provider or card issuer.
- Please note that the cost of medication is not included. Payment for prescribed medicine should be made separately at the pharmacy.
Payment Methods
Getting Started with Online Medical Consultations
🧳 What You’ll Need
・Passport
・Credit Card
・Smartphone, Tablet, or PC
・Zoom App (pre-installed)
🏠 Recommended Environment
・Your residence (rented through Apartment Japan)
・Stable internet connection
Make Your Life in Japan More Comfortable
Make your life in Japan even more comfortable with online medical consultation.
From housing search to healthcare access—Apartment Japan brings it all together.
Apartment Japan supports foreign residents in starting their life in Japan confidence and ease. From housing and workspaces to fitness gyms and medical access, we provide one-stop guidance to the facilities and services you need for a smooth and comfortable stay in Japan.